Privacy Policy
Effective Date: 07/25/2025
At FlowSite Automation, your privacy isn’t just a policy — it’s a priority. We’re nerds about tech, not about collecting your personal data. This Privacy Policy explains how we handle the information you share with us — whether online, over the phone, or during a house call (yes, we still do those!).
🔍 What We Collect (and Why)
We only collect the minimum amount of information we need to help you get back to geeking out:
Contact Info – Name, email address, phone number, etc. (So we know who you are and how to reach you.)
Technical Info – Details about your device or service issue. (To fix it faster than you can say “blue screen of death.”)
Billing Info – Only when needed, and processed securely via third-party payment processors.
Website Info – IP address, browser type, referral sources, and basic analytics. (Helps us improve the website experience.)
🔐 How We Use Your Info
We use your information to:
Respond to service requests and schedule appointments
Provide technical support and follow up with solutions
Send you updates, receipts, or the occasional geeky newsletter (if you opt in)
Improve our services and website functionality
🤝 We Do NOT:
Sell your data (gross)
Spam your inbox (unless you ask us nicely)
Track you across the internet like a lost puppy
💾 Data Storage & Security
We take security seriously. Your data is stored on secure platforms with encryption and access control. We use reputable third-party services (like payment processors and CRM tools) that comply with industry standards for privacy and security.
🍪 Cookies (Not the Fun Kind)
Our website may use cookies for performance and analytics purposes. You can disable cookies in your browser settings if you prefer, though it might affect how the site performs.
📤 Sharing Info
We only share your data with:
Trusted service providers who help us run our business (e.g., payment processors, scheduling tools)
Law enforcement if required by law (which we hope never happens)
✏️ Your Rights
Ask us what info we have about you
Request a copy, update, or deletion of your data
Opt out of marketing emails anytime
Just send us a message at [email protected] and we'll make it happen, no questions asked (well, maybe one or two to confirm it’s really you).
🚀 Changes to This Policy
We may update this policy occasionally. When we do, we’ll post the new date at the top of this page and notify you if the changes are significant.
🧠 Questions?
We get it — privacy policies can be more confusing than a Wi-Fi printer setup. If you’ve got questions, shoot us a message at [email protected]. We’re here to help, geek-to-geek.
